itpov.com

An Information Technology point of view

Problem Solving

I don’t know why I let it bother me, but I am constantly at a loss as to why people skip the first, and most important part of the problem solving process: identify the problem.

Problems generally begin with frustration over something that’s not happening as expected. Often, people will take that frustration and immediately start throwing solutions at it. In their haste, they aren’t taking a half a step back to look at their frustration and ask “why is this happening?” If you do stop to ask that question, you can isolate the root problem and fix it at the source.

I could be wrong in my assessment, but if my car gets a rust spot on it, I don’t slap some paint on it. Instead, I sand  out the rust, prime it, and repaint the small area. If I don’t, the rust will just spread. Oh, and you might ask “what if I don’t want to spend that much time right now?” For me the answer is to just leave it be. Yes, it looks worse, but I would rather have a problem I can see than one that’s out of sight and out of mind.

Different strokes for different folks though I suppose.

June 19th, 2008 Posted by josh | General | no comments

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